
Visio
Visio Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Visio has 3.3 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Buy a different TV", "To the visio family try to make all visio soundbars and woofers comparable with all exist ing family units", "Pay the extra for the warranty! Or don’t get vizio", "Buy Visio and expect questionable support".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Visio has 3.3 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Buy a different TV", "To the visio family try to make all visio soundbars and woofers comparable with all exist ing family units", "Pay the extra for the warranty! Or don’t get vizio", "Buy Visio and expect questionable support".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews




This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon app not dupported
- Quit supporting amazon
Preferred solution: Apology
User's recommendation: Buy a different TV

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon app not dupported
Preferred solution: Samsung

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to know if a visio sound bar model vvsb21ws is comparable to a 5.1 subwoofer
- Need all visio units to be comparable with the bigger or smaller visio units
User's recommendation: To the visio family try to make all visio soundbars and woofers comparable with all exist ing family units
Owned 2 they both have issues
User's recommendation: Pay the extra for the warranty! Or don’t get vizio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor communications
Not good. Vizio ignores emails to corporate headquarters.
I have emailed Vizio corporate 2 times in the past 2 weeks and included a link to my review with no answer. Their failure to respond just shows how much they hold they hold their customers in contempt. I would say that they have a poor business model but in truth they...
It was good for 6 months. Then the screen went out and I lost audio. Then the horror story of Visio's poor support communications began. The TV was still within years warranty, so I went to the Visio website to get information what the problem might be.
I supplied the serial and model numbers and photos of the issue as requested. A week went by with no response from Visio support,I called the support line. The service person I spoke to never mentioned receipt of the requested information, never explained what the possible problem might be. Without my knowledge, the rep scheduled a delivery replacement TV and setup service which I was never made aware of.
Being that I figured that Visio was not going to address the issue due to their non-response for an explanation, I went and purchased a new TV and put the old one in the dumpster. Yesterday I received an email from Visio about an impending delivery which had an odd tracking number. So this AM I called Visio about what they were shipping to me. That's when I became aware that they were sending a replacement and providing a setup service.
Had Visio responded in a timely manner and said that a replacement and setup would be provided, I would be $400 better.
The rep I spoke to this AM said there was nothing she could do seeing that I had already disposed of the old TV. This would have NOT been done had Visio responded to my initial request about what the problem might have been.
- Too many to list
Preferred solution: Refund AND apology
User's recommendation: Buy Visio and expect questionable support
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